Refund and Exchange

1.1 Eligibility for Returns and Exchanges

• We accept returns and exchanges within [7] days of the purchase date.
• To be eligible, the product must be unused, in the same condition as received, and in its
  original packaging.

1.2 Non-Eligible Items

The following items are not eligible for returns or exchanges:

• Perishable goods.
• Personalized or customized items.
• Digital downloads or services.
• Products marked as “final sale.”
• Items that have been used or damaged by the customer.

Returns Process

Initiation of Return

• To initiate a return, please contact our customer support team at [9992146087] within the
  eligible return period.
• Provide your order number, a description of the item(s) you wish to return, and the
  reason for the return.

2.2 Return Authorization

• Our customer support team will review your request and provide you with a Return
  Authorization (RA) number if your return is approved.
• Include the RA number on the return package.

2.3 Shipping

• Customers are responsible for the return shipping costs, unless the return is due to a
  mistake on our part (e.g., wrong item shipped or item arrived damaged).
• We recommend using a trackable shipping method to ensure the return is received.

2.4 Refund

• Once we receive and inspect the returned item(s), we will issue a refund to the original
  payment method within [7] business days.
• Shipping costs are non-refundable unless the return is due to our error.

Exchanges Process

3.1 Initiation of Exchange

• To initiate an exchange, please contact our customer support team at [9992146087]
  within the eligible exchange period.
• Provide your order number, a description of the item(s) you wish to exchange, and the
  reason for the exchange.

3.2 Exchange Authorization

• Our customer support team will review your request and provide you with an Exchange
  Authorization (EA) number if your exchange is approved.
• Include the EA number on the exchange package

3.3 Shipping

• Customers are responsible for the shipping costs associated with sending the item(s)
  back for exchange.
• We recommend using a trackable shipping method to ensure the exchange is received

3.4 New Item

• Once we receive and inspect the item(s) for exchange, we will ship the new item(s) to you.
• If the new item costs more than the original, you will be responsible for the price
  difference.

Contact Us

If you have any questions or concerns about our return and exchange policy, please
contact our customer support team at [customer support email or phone number].

Policy Changes

We reserve the right to update or modify this return and exchange policy at any time.
Any changes will be posted on our website